Frequently Asked Questions
Everything you need to know about your industrial supply orders.
What is the standard shipping timeframe for bulk orders?
Most in-stock items are processed within 24 hours. Domestic freight shipping typically takes 3-5 business days, while smaller parcel orders arrive within 2-3 business days.
Do you offer discounts for high-volume wholesale purchases?
Yes, we provide tiered pricing for bulk quantities. Please contact our sales team or apply for a wholesale account to see discounted rates directly on the product pages.
What is your return policy for industrial equipment?
Unused items in their original packaging can be returned within 30 days of delivery. Please note that some heavy machinery may be subject to a 15% restocking fee.
Can I track my freight shipment in real-time?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.
Do you provide tax-exempt purchasing for businesses?
Yes. To set up a tax-exempt account, please upload your valid resale certificate or tax-exempt documentation through your account dashboard before placing an order.
Are your products compliant with safety standards?
All products sold by Warehouse Supplies meet or exceed industry safety standards, including OSHA and ANSI requirements where applicable.